|It's almost certain that you have a problem with your DirectX drivers. Visit Microsoft's DirectX Download Site to grab the latest version and install it.|
All of our games require DirectX to run properly, as does almost every game released in the past 10 years for the PC! Luckily, Windows comes with DirectX installed by default, but sometimes it can get messed up, or you may have a very old version of Windows, which provided you with a very old version of DirectX.
If that doesn't solve your problem, contact us.